The seller wanted the broker to amend his agency contract so that his pricing liability would cease. A case that the real estate ombudsman was to consider came from a seller regarding the agreement of the broker`s real estate agency. Simply appointing as a single agent does not mean that the mandate is irrevocable. If it were agreed that the warrant would be irrevocable for a specified period of time, the adjudicating authority would be held liable for the damages suffered by the agent if he illegitimately revoked the warrant. A warrant that is not declared irrevocable may be terminated without notice by the person who entrusted it. If only one warrant were to be terminated before the deadline expired (for whatever reason), will the seller be responsible for anything? What does the seller need to do to remove his name/mandate? A Property24 reader asks if a seller can terminate a single term before the time and if he is responsible for anything. It is a consumer`s responsibility to ensure that they have read and understood the terms they describe. The Ombudsman was satisfied that the terms of sale were clearly defined in the main part of the agent`s terms of sale. If the seller did not know the importance of certain conditions, he had the opportunity to clarify this with the agent before signing the contract. If, after the terms were signed, the seller felt that he was no longer bound by the terms and conditions, he had 14 days to terminate the contract. The seller must first consider the terms of the written individual mandate agreement. If the contract is for a fixed term, it is subject to the provisions of Consumer Protection Act 68 (CPA) of 2008.

Under the law, a cooling-off period may apply depending on how the real estate agent and the seller got in touch. If the seller has contacted the broker, there is no cooling-off period after the contract has been signed, but if the real estate agent has contacted the seller, a five-day cooling-off period from the date the single mandate contract was signed. If the seller decides to cancel the five-day cooling-off period, there will be no financial or legal consequences. In other words, if the real estate agent spoke directly to the seller or if direct marketing tactics, such as filing a prospectus in the seller`s mailbox, were used and only one warrant was signed, the seller did not ask questions for five days to change his mind. The terms and conditions of the agent under the terms of sale specified that the seller was required to pay compensation at the final price of the contract, whether the buyer was introduced by the representative, the seller or another representative, provided they were introduced during the exclusive presentation period.